What Information We Hold and Why
We collect your name, contact details, and account credentials when you register. Every deposit or withdrawal you make through bKash, Nagad, or Rocket generates a transaction record — we keep that to verify payments, resolve disputes, and meet any obligations required by applicable law in your
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eligible region. Your device information, including browser type and IP address, is logged when you access the platform, primarily to detect unusual login activity and protect your account. We also collect behavioural data — which sections you visit, how long you stay — to improve the
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platform experience. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: transaction records are kept
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for as long as required under applicable law, while device logs are held for a shorter operational period. If you close your account, we will delete or anonymise your personal data where we are not legally required to retain it. Eligibility to use this platform depends
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entirely on your local law and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.